Refund policy

Last Updated: September 2026

At Happy Mammoth, we want you to be satisfied with your purchase. If you are not satisfied with your order, please review the following return and refund terms.

Returns

We accept returns of unopened products within 60 days of purchase, provided that the products are returned in their original, unused, and sealed condition.

All returns must be approved by our Customer Service team before being sent back.

To request a return, please contact us at:

Email: support@happymammoth.co

Please include your order number and clear photos showing that the products are unopened and sealed.

Once your return has been approved, our Customer Service team will provide you with return instructions.

Products that have been opened or used cannot be accepted back into our warehouse.

60-Day Money-Back Guarantee

Happy Mammoth also offers a 60-Day Money-Back Guarantee on eligible products.

If you do not perceive the expected benefits after using your supplement as directed, you may contact our Customer Service team within 60 days of purchase to request a refund.

For the guarantee to apply:

  • The purchase must be the one-jar / one-month supply option.

  • For bundle purchases, the refund applies only to the first month's supply.

  • The product must have been used according to the recommended directions.

  • Refunds based solely on taste are not covered by the guarantee.

  • Once a refund is requested under the guarantee, the same product may not be purchased again.

Damaged or Lost Orders

Happy Mammoth is not responsible for products lost or damaged by third-party shipping carriers.

If your order does not arrive or arrives damaged, please contact our Customer Service team. Depending on the circumstances, Happy Mammoth may provide a discretionary refund or other appropriate resolution.

Incorrect Orders

If you accidentally order the wrong product, please contact us immediately.

We will do our best to cancel or modify the order before it is shipped. Once an order has already been shipped, we may be unable to cancel the order or accept the product back.

Excess Orders

If you accidentally order more products than intended, please contact us within 48 hours of purchase at support@happymammoth.co.

Once the products have been delivered, refunds for excess products may not be available.

Refund Processing

Approved refunds will be issued to the original payment method.

The time required for the refund to appear in your account may vary depending on your bank or payment provider.

Contact Us

Happy Koala LLC dba Happy Mammoth

Email: support@happymammoth.co